Last updated: October 5, 2026
1. Introduction and Acceptance
These Terms of Service (“Terms”) govern your use of the website cultgaiastores.my (the “Site”) operated by Cultgaiastores (“we,” “us,” or “our”). By accessing the Site, browsing our products, or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
2. User Accounts and Obligations
No account required for purchase. You may place an order without creating an account. If you choose to create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
Information accuracy. You agree to provide accurate, current, and complete information when placing an order, including your name, email address, phone number, and shipping address. Providing false or misleading information may result in order cancellation.
Prohibited conduct. You agree not to:
- Use the Site for any unlawful purpose
- Attempt to interfere with the Site’s operation or security
- Copy, reproduce, or redistribute any content from the Site without written permission
- Use automated systems (bots, scrapers) to access the Site
3. Product Information and Pricing
Product descriptions. We describe our products as accurately as possible. However, colors may appear differently depending on your screen settings, and measurements are approximate. Product descriptions are for informational purposes and do not constitute a warranty.
Pricing. All prices are listed in U.S. Dollars (USD). The price shown at checkout is the final price you pay. We reserve the right to correct pricing errors. If a pricing error occurs, we will contact you before processing your order and give you the option to proceed at the corrected price or cancel.
Sales tax. Cultgaiastores does not collect sales tax. No tax is added at checkout.
4. Payment Terms
We accept Visa, MasterCard, and PayPal. All payments are processed through secure SSL-encrypted connections. By submitting payment, you confirm that you are authorized to use the selected payment method. We do not store your full payment card details on our servers.
5. Shipping and Delivery
Orders are processed within 1–2 business days. Delivery within the contiguous United States takes an estimated 3–5 business days after processing. Total estimated delivery time is 4–7 business days. Shipping is free with no minimum order value. See our Shipping Policy page for full details, including cutoff times and carrier information.
6. Returns and Refunds
You may return eligible items within 30 calendar days of delivery. Returns must be unused and in original packaging. Return shipping is free. Refunds are processed within 1–2 business days of receiving the returned item and are issued to the original payment method. See our Return & Refund Policy page for complete details.
7. Intellectual Property
All content on the Site — including text, product images, logos, graphics, and page design — is the property of Cultgaiastores or its content suppliers. You may not reproduce, modify, distribute, or republish any content from the Site without prior written consent. Cultgaiastores is an independent brand and is not affiliated with, endorsed by, or sponsored by any other brand or entity.
8. Disclaimer and Limitation of Liability
The Site and its content are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the Site’s uninterrupted availability or the accuracy of product descriptions beyond what is stated in these Terms.
To the maximum extent permitted by law, Cultgaiastores shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or from products purchased through the Site. Our total liability for any claim related to a product purchase shall not exceed the amount you paid for that product.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Connecticut, United States, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Site shall be resolved in the state or federal courts located in Windham County, Connecticut.
10. Changes to These Terms
We reserve the right to update these Terms at any time. The “Last updated” date at the top of this page will reflect the most recent revision. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms. We will notify registered users of material changes by email.
11. Contact
For questions about these Terms, contact us at info@cultgaiastores.my, call +1 860-428-1290, or write to 573 Riverside Drive, North Grosvenordale, CT 06255, United States.